Moderator Guidelines
This guide covers the responsibilities, tools, and best practices for Gothgirls moderators.
Moderator Responsibilities
As a moderator, you are a steward of the community. Your role is to:
- Enforce rules fairly — Apply the community rules consistently to all users
- Be visible — Participate in discussions and be an active community member
- Act promptly — Address reports and rule violations in a timely manner
- Stay neutral — Moderate based on rules, not personal opinions
- Communicate clearly — When taking action, explain why (when appropriate)
Handling Reports
When you receive a report:
- Review the reported content in full context (read the thread, not just the flagged comment)
- Check against rules — Determine which rule, if any, was violated
- Take appropriate action — Warning, content removal, temporary ban, or permanent ban
- Document your decision — Leave a mod note explaining the action taken
- Dismiss false reports — If the content doesn’t violate rules, dismiss the report
Enforcement Levels
Match the response to the severity:
- Gentle reminder — For minor, likely unintentional violations (first-time off-topic post, forgot NSFW tag)
- Formal warning — For clear rule violations (personal attacks, spam)
- Content removal — When the content itself needs to be taken down
- Temporary ban (1-30 days) — For repeated violations after warnings
- Permanent ban — For severe violations (harassment campaigns, illegal content, hate speech)
What Not to Do
- Don’t mod while emotional — If a situation makes you angry, step away and let another mod handle it
- Don’t engage in arguments — Keep interactions professional and brief
- Don’t abuse mod powers — Never use mod tools for personal vendettas or to win arguments
- Don’t share private information — Keep modmail and user reports confidential
- Don’t mod alone — Discuss edge cases with the mod team before acting
Using Mod Tools
Post Actions
- Remove — Hides the post from the feed. Use for rule violations.
- Lock — Prevents new comments. Use for threads that have derailed.
- Pin — Sticks a post to the top of a category. Use for announcements and important threads.
User Actions
- Warn — Sends a warning message to the user
- Temporary ban — Suspends the user for a set period
- Permanent ban — Removes the user from the community permanently
Escalation
Some situations require escalation to admins:
- Threats of real-world violence
- Content involving minors
- Legal threats or law enforcement requests
- Coordinated harassment campaigns
- Technical issues (spam bots, security concerns)
Contact the admin team immediately for these situations.